Frequently Asked Questions
At Filmnight.com we believe your shopping experience should be both enjoyable and as simple as possible. Our customer support pages are your first port of call if you have a question about the website or our service. Click on a question below to find the answer.
If you still cannot find the answer to your question, please contact our Customer Services Team on 08707 66 34 66, Monday to Friday, 9:00am to 5:30pm or alternatively by emailing customerservices@filmnight.com.
Technical Difficulties
If you have experienced a problem while using our site please let us know so we can fix it. customerservices@filmnight.com
My Order
If in stock, your order will usually be despatched via First Class Packet Post within 24 hours, and should reach you within 3-5 working days.
My Account
If you have a problem or question relating to an order, or you are experiencing a problem with your account, please choose the appropriate option to help us handle your query as quickly as possible.
| How do I change my personal details? | What is your Policy on Privacy? |
| How do I track my order? | My Order is "On Hold"; what does this mean? |
| How do I cancel an order? |
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Customer Services - 08707 66 34 66 - 8:00am to 8:00pm, Monday to Saturday (Excl. Bank Holidays)
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